Security & Privacy

Two-factor authentication, data encryption, and privacy controls.

We take security seriously. Here's how Omni protects your data.

Enable 2FA for an extra layer of security:

Go to Settings → Security → Two-Factor Authentication

Click Enable

Scan the QR code with your authenticator app (Google Authenticator, Authy, etc.)

Enter the verification code to confirm

Once enabled, you'll need your authenticator code each time you log in.

In transit — All data is encrypted using TLS 1.3

At rest — Data is encrypted in our databases using AES-256

Call recordings — Encrypted and stored securely with access controls

Manage how your data is used:

Data processing — Your data is used only to provide the service, never to train third-party AI models

Data retention — Conversation data is retained for the duration of your subscription

Data export — Download all your data at any time from Settings

Data deletion — Request complete data deletion from Settings → Danger Zone

View and manage active sessions:

See all devices currently logged into your account

Revoke access to any session remotely

Sessions expire automatically after 30 days of inactivity

Omni is designed with compliance in mind:

SOC 2 Type II (in progress)

GDPR-ready data handling

CAN-SPAM compliant outreach features

HIPAA considerations for healthcare practitioners (contact us for details)

Still need help?

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